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Privacy Policy

& Cookie Policy

EMS International is a trading name of EMS International (Recruitment Services) Ltd (company number 09618400) with its registered office at Clifton House, Ashville Point, Sutton Weaver, Cheshire WA7 3FW and is collectively referred to as “EMS International”, “we”, “us”, or “our” in this policy.

Maintaining the security of your personal data is a priority at EMS International, we are committed to safeguarding your privacy rights. We pledge to handle your data fairly and legally at all times. We are also dedicated to being transparent about what personal data we collect about you and how we use it.

This policy provides you with information about:

– How we use your data;
– What personal data we collect;
– How we ensure your privacy is maintained; and
– Your legal rights relating to your personal data.

Personal information submitted to us by you or collected from publicly accessible sources: public business websites, services such as CV Library, Indeed, LinkedIn, Monster or other business press or publications will be used for the purposes specified within this policy.

We may use your personal information:

– to provide talent acquisition/executive search services to you;
– to maintain our business relationship, where you are a user of our website, a client or candidate;
– to enable you to submit your CV for applications or to apply for specific jobs;
– to match your details with job vacancies, to assist us in finding you a position that is suitable for you and to send your personal information to our clients in order to apply for jobs;
– to retain your details and notify you about future job opportunities other than the specific role for which you have applied/contacted us;
– to answer your enquiries;
– to fulfill contractual obligations with our clients;
– to improve your online experience by personalising our website;
– to manage any credit account(s) that you hold with us;
– to send sales invoices to you and to collect payments from you;
– to send you email communications which you have specifically requested;
– to send you general (non-marketing) commercial communications;
– to send you communications relating to our services which we think may be of interest to you;
– where we have a legal right or duty to use or disclose your information.

In order to make certain services available to you, we may need to share you personal data with our trusted third parties. These can include professional advisors and IT consultants who may carry out testing and development work on our back office systems.

We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protections and security controls. We impose contractual obligations on service providers relating to your personal data, which means they cannot use your data for any other purpose other than to provide services to you on behalf of us.

The length of time we will hold or store your personal information for will depend on the services we perform for you and for how long you require these.  As we often support candidates with placements over many years, and potentially throughout their careers, the purpose for which we retain candidate data is often an ongoing purpose.  We conduct regular data-cleansing and updating exercises with our candidates to ensure that (a) the data that we hold is accurate and (b) we are not holding data for too long.

We may collect, store and use the following kinds of personal information;

– information that your provide to us for the purpose of registering with us [Your Full Name; Email Address; Telephone Number(s); Address, Sex; Ethnic Origin; Qualifications];
– information about your computer and about your visits to and use of our website, this may include your IP address; geographical location; browser type and version; operating system; referral source; length of visit; page views and website navigation;
– other publicly available personal data, including any which you have shared via a public platform (such as CV Library; Indeed; LinkedIn; Monster);
– any other information that you choose to send to us.

Like most websites, we use session cookies, persistent cookies and third- party cookies on our website to collect information. Cookies are small data files which are placed on your computer as you browse our website. They are used to ‘remember’ when your computer accesses our website. Cookies are essential for the effective operation of our website and help you order online with us. They are also used to tailor the products and services offered to you, both on our website and elsewhere.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. Third-party cookies are cookies that are set by a domain other than that of being visited by you. When you visit our website, another entity sets a cookie through our website for example Facebook and Twitter.

We will use the session cookies to: keep track of you whilst you navigate the website; prevent fraud and increase website security.

We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences (preferred layout etc) in relation to the use of our website.

We will use third-party cookies to enable:

Facebook – we make use of Facebook accounts and services such as a Facebook page ( This website also uses social buttons for example ‘Facebook like’ to enable website users to easily share pages with friends through social networking sites. These websites may set a cookie when you access them via these buttons. Facebook uses persistent cookies and this information may be transmitted via a share link to Twitter and stored on servers in the US.

Twitter – we make use of Twitter accounts such as (@EMSTalent). Twitter also uses persistent cookies.

Google Analytics – to analyse the use of this website. Google Analytics generates statistical and other information about this website use by means of cookies. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. You can see a copy of Googles privacy policy at

Webpages may also use social buttons for example ‘Facebook like’ and ‘Tweet’ to enable website users to easily share pages with friends through social networking sites. These websites (Facebook, Twitter, LinkedIn etc) may set a cookie when you access them via these buttons. Click on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we strongly recommend you read the privacy notice of every website, plug-in or application that you visit.

Most internet browsers allow you to reject all cookies, whilst some only allow you to reject/block third party cookies.

In order to make certain services available to you, we may need to disclose information about you to any of our employees, officers, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this policy.

In addition, we may disclose your personal information:

– to the extent that we are required to do so by law;
– in connection with any legal proceedings or prospective legal proceedings;
– in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
– to any other person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

We take the security of your personal data seriously and have in place appropriate measures to keep your personal data secure.

Our security measures include:

– encryption of data;
– assessments of service providers who may handle your personal data;
– security controls which protect our IT infrastructure from external attack and unauthorised access;
– internal data information security policies setting out our data security approach and training for all employees.

Except as provided in this policy, we will not provide your personal information to ant third party and we will never sell or rent or customer data to other organisations for marketing purposes.

Provided the GDPR applies to our processing of your data and if you are in the European Union, you have the following rights:

– you have the right at any time to ask us for a copy of the personal data about you that we hold;
– you may request rectification of your personal data at any time;
– you may request erasure of your personal data at any time;
– you can withdraw your consent to the use of your personal information at any time. You can do this by emailing [email protected] – This may affect the services we are able to supply you. The withdrawal of consent does not affect the lawfulness of processing before the withdrawal of consent;
– you may at any time object to the further processing of your data if you data is processed based on our legitimate interest;
– you may request your data to be ported.

While we are happy for such portability requests to be made, we are not able to guarantee technical compatibility with a third-party organisation’s systems. We are also unable to comply with requests that relate to personal information of others without their consent.

Most of the above rights are subject to limitations and exceptions.  We will provide reasons if we are unable to comply with any request for the exercise of your rights.

For more information on your rights please visit the ICO website

If you have any queries relating to how we use your personal data that are not answered within this policy, or if you want to exercise your rights regarding your personal data, please contact Clare Burnside by:

– phone: +44 (0)1928 791447
– email: [email protected]
– write to: Clare Burnside, EMS International, Clifton House, Ashville Point, Sutton Weaver, Cheshire WA7 3FW.

This policy was last updated by Clare Burnside on 30th April 2019.